+What's the cheapest way to start with Growthable?
The Agency AI plan at $197/month — and it's free for your first 7 days, with $0 due today. You get unlimited AI support for your clients' GoHighLevel questions, the whitelabel help centre, theme and login page builders, the client portal and Agency Power Tools, for agencies with up to 35 sub-accounts. Plenty of agencies start there and add a human support plan later.
+What's in the $197 Agency AI plan?
Unlimited AI support — an assistant that answers your clients' GoHighLevel questions instantly, in any language, from the 2,400+-article whitelabel help centre (it's AI-only, no humans) — plus the theme builder, login page builder, a client portal with CSAT scores, AI analysis and transcription exporting, and Agency Power Tools in our GHL Admin add-on app. It covers agencies with up to 35 sub-accounts. AI currently resolves 40–60% of client queries, and that share keeps climbing.
+How does the 7-day free trial work?
It's our first free trial ever — AI-first support is what makes it possible. $0 is due today, and you get the full plan including the portal, plus the weekly numbers on conversations handled and hours saved. Love the numbers? Do nothing — the plan continues at $197/month after day 7. If not, cancel in a couple of clicks during the trial and you pay nothing — and you keep the whitelabel help centre, login page builder and theme builder free, forever.
+Is Co-Pilot usage really unlimited?
Agents, training material and sub-accounts are genuinely uncapped — build and train as many as you like. The one metered dimension is live conversation time, because that's the only part with a real running cost: $199/month includes 300 live minutes, then it's $0.45 per minute. Nothing shuts off mid-call and you can set a spend cap.
+Can we run Co-Pilot and a support plan together?
Yes — that's the common setup. Co-Pilot handles guided onboarding and the repetitive live questions, and the human team picks up everything that needs a person. They're billed separately, so you can add or drop either one.
+How fast can we be up and running?
Generally 1–2 business days. Install the whitelabel widget in minutes, and we handle the rest — most agencies hand off support before the end of the week.
+Are there contracts or lock-ins?
No contracts and no pay-per-session fees. Love us, or leave anytime. Quarterly billing simply trades flexibility for a discount.
+Is there really no limit on sub-accounts?
On the whitelabel support plans, correct — unlimited sub-accounts at one flat rate, whether you have 5 clients or 500. The $197 Agency AI plan is the one exception: it covers agencies with up to 35 sub-accounts, which is what makes its price possible.
+What happens if we use more onboarding hours than included?
Extra hours are billed at your plan's overage rate: $100/hr on Ultimate, $80/hr on Pro, $50/hr on Agency Enterprise. You approve overages before they happen.
+What does the setup fee cover?
Configuring your whitelabel widget, branding the knowledge base, and wiring our team into your sub-accounts. It's a one-time fee: $199 on Starter, $99 on Ultimate and Pro, free on Agency Enterprise.
+Can the support team really pass as our own?
Yes — chat, tickets, knowledge base and Zoom sessions all run under your agency's name and branding. Your clients never see Growthable.